Posts

No Power overnight - GWL incompetence

Image
A polar vortex hit us on the weekend of February 3/4/5 in 2023. Temperatures without wind chill came down to -29 C On Feb 3, a fire alarm happened at 7 PM. The fireman came and determined it was not a fire. AT 9:30 PM we lost power in the building. The GWL service number told us it was an area power failure. It was reported to Hydro Quebec and put on their map. There was power on the street and all neighbouring stores and residences. At 2 AM it was determined the power problem was in the building and not Hydro Quebec and the off-site janitor came in and resolved the problem, but there was still no power in the Penthouse apartments. He was not aware the Penthouse had no power. At 7:30 AM the penthouse apartments measured about 5 degrees Celsius. Tenants called the GWL service number. We reported the issue with the GWL service number and they said that "Maintenance was aware of the problem" but did not have any further information At 8:10 AM I called the off-site janitor "...

Elevator was dowin 10 days

 One of our beautiful elevators has been down for ten days.  

$700,000 on a new roof and she doen't drain

Image
GWLRA paid over 700K to have the roof re-done and it doesn't drain properly.   The drains are in the middle of the roof.    

They removed my toilet and left a s**t of a mess.

Image
 They told us they needed to inspect the plumbing:   From GWLRA --------- We would like to inform you that technicians will need to access to your apartment on Friday 3 rd September between 8 am and 4 pm in order to inspect the plumbing components in your unit, the walls won’t be opened. The visit will last at least 1h for each unit, the technicians will need to inspect all your bathrooms. Thank you to remove all your belongings next to the pipes and make sure that your bathrooms are clean for the inspection day. This inspection is very important in order to prevent future plumbing issues. -----------  Well it turns out they want to inspect the pipes to see if they can install washer / dryers into our units.  They took out our toilets and left a mess on my bathroom floor.  What a miserable experience.   GWL sucks.

Other vertica problems.

Another unhappy client vertica-you-suck
Image
    The sign on the driveway is gone leaving a cement block that is not visible to drivers.  So easy to scrach up your car.   GWLRA could at least put up a traffic cone, but No....

Scaffold flips on roof

Image
 Heard a bang on the roof  and saw this over my balcony. I went on the roof and found this.