On Sunday night, I drive into the garage and ran into a wall of garbage. Nobody works in the building on weekends so there is nobody to complain to, not look after things
The Coinamatic laundry machines in our apartment are ripping us off.
It is supposed to be 2.75 to wash. When I swipe the card, it takes $3.00 off and does not start. I do it again it says there is $3.00 less. Then it takes 2.75 more and starts to wash.
This has happened before and I reported it. They gave me a credit but do not fix the machines.
On Monday, September 11, I went to the apartment and saw the manager in the lobby. I asked him to come upstairs. He was too busy. It would have taken just two minutes.
After getting zero responses from the manager and the Vertica customer experience officer, I made this video to explain the issues. This is Day 57 since the flood and been ignored.
Pay your bills, respect your neighbors, and please hide your weed. Please.
Sometimes the landlord/tenant relationship can be a difficult
one. But it does not have to be that way, and it certainly does not have
to start out that way. As landlords, we try to get this relationship
off to a good start and keep it that way by taking care of our
properties and tenant concerns.
But some tenants, perhaps due to past experiences, prepare for the
worst and thus approach the relationship ready for a fight. Maybe they
have never had a decent landlord. Maybe some just do not know how to
act. Whatever the reason, here are 14 tips from our 12 years as
landlords to tenants everywhere for a decent landlord/tenant
relationship. 1. Pay your bills on time. Seems fairly obvious, I
know, but many tenants believe they can pay every other bill before they
pay the rent. Want to stay on our good side? Please pay your rent on
time. 2. Always try to be polite. I will, too. Being
polite and calm really does go a long way. You would not like it if I
left you snarky or angry screaming messages on your voicemail. I know
sometimes issues can seem to linger on and on, but we really are doing
our best to get things resolved. 3. Listen to our instructions. We tell you things
for a reason. If we show you how to trip a breaker or turn a gas valve
off, listen. It may just save your butt. If we tell you there will be a
hard freeze tonight and to please let your faucet drip, don’t call us
the next day and complain that your pipes have frozen and you need to do
laundry. I can’t control the weather, so you will just have to wait
until it warms up. 4. Help us. We try to take care of our properties,
but we can’t be everywhere all the time. Is there something we need to
know about? Tell us. Is something broken? Let us know. Help us by being
our eyes and ears. Related:How to Find a Tenant in Any Market: A Comprehensive Guide 5. Tell the truth. Did you or your kid flush
something down the toilet and stop it up? Then tell us the truth so we
can get the problem resolved as quickly as possible. After a dozen years
in this business, we can almost always determine the culprit anyway. 6. Please just leave me a message. If we do not
answer your call, do not hang up and call over and over again. There are
times we simply cannot take your call. How do you think we are going to
feel when we finally answer you after you have called five times in a
row? It had better be a matter of life or death. 7. Understand that we have a lot going on. Sometimes
other tenant’s issues may take priority. We know about your issue, and
we will get to it just as soon as we can. We might for example need to
make sure everyone has heat before taking care of your dripping bathroom
sink. 8. If you get in a bind, talk to us. Communication
is key! Tell us what is going on. Did you lose your job? Has your
roommate gone off the deep end? We have been there before, and we know
what it is like. But if you do not talk to us, there is no way we can
help you. Please do not put your head in the sand and hope whatever
problem you are having will go away. It will not, and things will only
get worse. 9. Treat my property and the people who do work for me with respect. You
would not believe how many people are just plain rude to the people we
send over to try and fix their problems. Plus, how do you think we are
going to react if we see that your place is a mess or that you are
causing damage? Disrespecting our properties or our help is a sure way
to create an adversarial relationship. 10. Work with me. We know you have a busy schedule.
So do we, and trust us, we want your issue resolved as quickly as
possible too because we have a dozen or so more to deal with. It all
goes much easier if you work with us on times and arrangements. You
might have to put up your dog for a day or allow us into your apartment
on your day off. We hate to disturb you, but we will be done and out of
your hair just as soon as we can. 11. Trust me. We are not going to steal your stuff
or try and stiff you. Yes, we know some landlords might, but not us. If
we say we need to get into your home, it is for a legitimate reason. Related:Here is the Best Indicator of Tenant Quality… Hands Down 12. Follow the rules. They are there for a reason.
They were explained to you when you moved in, and you agreed to follow
them. It just makes life harder for all of us if you choose to ignore
them. If you could not live with the rules, then you should not have
moved in. 13. Respect your neighbors. Would you appreciate a
loud party the night before you need to make a major presentation at
work or before your final exams? No, you would not. Remember that you
live in an apartment building, and you have neighbors — sometimes very
close neighbors. Think about how your actions might affect them. I’m not
saying do not have any fun; just try to be considerate. 14. Hide your weed. Just please do this. It is
technically against your lease, and you really never know when there
will be an emergency and who will need to access your place.
A lot of the above is just common courtesy and common sense. But for
those few — and you know who you are — please review and follow the
above and let’s make your stay with us as pleasant as possible
this
building is a nightmare. When we visited the building, everyone was
nothing but nice & EXTREMELY helpful!!We ended up renting 2
apartments. My husband & I were in a pricey 4 1/2 .Right from the
start we were unhappy,...the guy living above us was on heavy narcotics,
loud drinker & partied all hours with friends. We complained &
reminded them that we were suppose to be living in a secure environment.
We were able to switch apartment but I informed them I would only stay
if I could live from a month to month basis. In the meanwhile, the
person we were renting the second apartment experiences financial
difficulties. We asked if they could help ..cancel the lease or help
Sublet. They of coarse SAID they would do whatever they could to help!!!
WHAT A LIE!! Eventually my husband & I got tired of the safety
of this apartment building. during power outage there in no back up
generator. We are completely in the dark! Most of the sprinklers do not
work. Fan in apartments do not work. elevators constantly going out.
flood here,,floods there!! We decided it was time to leave. Since it is
a month to month verbal..I sent a registered letter & left. Now
Staff members(specifically the nephew) to the owner is bad mouthing us.
he is going around telling people we were given everything & we just
screwed them over without paying. NOT TRUE!!! @ out of 3 doormen
(Marcel & Jose are great) The maintenance (steve & couple
others) are great! Cleaning staff are wonderful. And despaneur owners
are also very nice. I CAN NOT say the same for office staff....not all
of them...but a few are 2 faced, & liars. DO NOT MOVE INTO THIS BUILDING. AND/OR get out as soon as you can!!
Doorman says there is no fire.
In the meanwhile, the person we were renting the second apartment experiences financial difficulties. We asked if they could help ..cancel the lease or help Sublet. They of coarse SAID they would do whatever they could to help!!! WHAT A LIE!!
Eventually my husband & I got tired of the safety of this apartment building. during power outage there in no back up generator. We are completely in the dark! Most of the sprinklers do not work. Fan in apartments do not work. elevators constantly going out. flood here,,floods there!! We decided it was time to leave. Since it is a month to month verbal..I sent a registered letter & left.
Now Staff members(specifically the nephew) to the owner is bad mouthing us. he is going around telling people we were given everything & we just screwed them over without paying. NOT TRUE!!! @ out of 3 doormen (Marcel & Jose are great) The maintenance (steve & couple others) are great! Cleaning staff are wonderful. And despaneur owners are also very nice. I CAN NOT say the same for office staff....not all of them...but a few are 2 faced, & liars.
DO NOT MOVE INTO THIS BUILDING. AND/OR get out as soon as you can!!